Many ARK: Survival Evolved players encounter frustrating connection problems, particularly when trying to join non-dedicated servers. This issue can stem from various sources, ranging from simple network configuration problems to more complex server-side settings. This guide will walk you through troubleshooting steps to help you get back into the game.
Understanding Non-Dedicated Servers in ARK
Before diving into solutions, let's clarify what non-dedicated servers are in ARK. Unlike dedicated servers (which require specific hosting and configuration), non-dedicated servers are hosted by a player within their own game instance. This means the host's computer directly manages the server's performance and stability. This setup is convenient for casual play, but it often leads to connection issues due to its reliance on a single player's internet connection and hardware.
Common Causes of Connection Problems to Non-Dedicated ARK Servers
Several factors can prevent you from joining a non-dedicated ARK server:
1. Network Connectivity Issues:
- Firewall/Router Restrictions: Your firewall or router might be blocking the necessary ports for ARK. ARK uses a range of UDP ports. You need to ensure these ports are open for inbound and outbound connections. The specific ports can vary slightly, but generally include ports around 7777. Check your router's configuration settings to forward these ports to your computer's IP address.
- Internet Connection Instability: A poor or unstable internet connection on either your end or the host's end will drastically affect your ability to connect. High latency or packet loss can lead to connection failures. Consider running a speed test on your internet connection.
- NAT Type: Your Network Address Translation (NAT) type can impact your ability to connect to other players. A strict NAT type can severely restrict inbound connections. You may need to contact your internet service provider (ISP) to see if they can help you improve your NAT type.
2. Server-Side Problems:
- Server Full: The server may be full, preventing any additional players from joining. Check with the host to see if there are any available slots.
- Server Settings: Incorrect server settings on the host's end could be causing connection issues. Things like incorrect port forwarding or firewall settings on the host's machine can block your connection attempts.
- Mod Mismatches: If the server uses mods, ensure you have the exact same mods installed, including their versions. Even a minor version difference can prevent you from connecting.
- Host's Computer Performance: A low-performing host computer may struggle to handle the server load, causing instability and connection drops.
3. Client-Side Problems:
- Outdated Game Version: Make sure your game client is updated to the latest version, matching the server's version.
- Game Files Corruption: Corrupted game files can lead to various connection errors. Verify the integrity of your game files through your game client (Steam, Epic Games Store, etc.). This will check for and replace any corrupted files.
- Conflicting Software: Certain software running in the background might interfere with ARK's network connection. Try closing unnecessary applications to see if this resolves the problem.
Troubleshooting Steps
- Restart Everything: The simplest first step is often the most effective. Restart your computer, your router, and the game itself.
- Check Port Forwarding: Double-check that the necessary ports are correctly forwarded in your router's settings.
- Test Your Internet Connection: Run a speed test and check for latency and packet loss.
- Verify Game Files: Use your platform's tools (e.g., Steam's "Verify Integrity of Game Files") to ensure the game files are not corrupted.
- Update the Game: Make sure you're running the latest version of ARK.
- Check for Server-Side Issues: Ask the host to check their server settings, internet connection, and computer performance. Also, ensure that the server isn't full.
- Check for Mod Compatibility: Verify that you have all the required mods installed and updated to the correct versions.
- Try a Different Server: If possible, try connecting to a different non-dedicated server to isolate whether the problem is server-specific or related to your client.
Advanced Troubleshooting
If you've tried all the above steps and still can't join, consider these advanced options:
- Contact your ISP: They might be able to help you resolve network-related issues, such as NAT type problems.
- Check your Windows Firewall: Ensure ARK is explicitly allowed through your Windows Firewall.
- Run a Network Diagnostic Tool: Use Windows' built-in network diagnostic tools to identify any underlying network problems.
By systematically working through these troubleshooting steps, you'll greatly increase your chances of successfully joining non-dedicated ARK servers and getting back to enjoying the game. Remember to carefully examine each step and check both your client-side and server-side configurations.
