Landing your dream job in the hospitality industry requires a resume that shines. Whether you're aiming for a bustling restaurant, a sophisticated bar, or a vibrant nightclub, your resume is your first impression. This guide provides examples and tips for crafting a server and bartender resume that will get you noticed. We'll cover key sections, highlight essential skills, and offer examples tailored to different experience levels.
Key Sections of a Server and Bartender Resume
A strong resume is structured and easy to read. Here's a breakdown of the essential sections:
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Contact Information: Your name, phone number, email address, and LinkedIn profile URL (if applicable). Keep it concise and professional.
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Summary/Objective (Optional): A brief statement highlighting your key skills and career goals. This is particularly useful for experienced individuals or those targeting specific roles.
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Skills: This is crucial. List both hard and soft skills relevant to serving and bartending.
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Hard Skills: Examples include POS system experience, cocktail mixing, wine knowledge, beer styles, food handling and safety, cash handling, inventory management, opening/closing procedures, table management, upselling techniques.
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Soft Skills: Examples include excellent communication, teamwork, customer service, problem-solving, time management, multitasking, conflict resolution, ability to work under pressure.
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Experience: This section is the heart of your resume. Use the STAR method (Situation, Task, Action, Result) to describe your accomplishments in previous roles. Quantify your achievements whenever possible (e.g., "Increased tips by 15% through proactive customer service").
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Education: List your high school diploma or equivalent, any relevant certifications (e.g., food handler's permit, mixology certification), and any college degrees.
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Awards and Recognition (Optional): Include any accolades you've received, such as employee of the month or customer service awards.
Resume Example 1: Experienced Server/Bartender
John Doe (123) 456-7890 | john.doe@email.com | linkedin.com/in/johndoe
Summary
Highly motivated and experienced server/bartender with 7+ years of experience in high-volume restaurants and bars. Proven ability to provide exceptional customer service, manage multiple tasks efficiently, and maintain a positive work environment. Seeking a challenging and rewarding position in a dynamic hospitality setting.
Skills
- Hard Skills: POS systems (Micros, Toast), Cocktail mixing (classic and signature cocktails), Wine knowledge (varietals, regions), Beer styles (domestic and craft), Food handling and safety certification, Cash handling, Inventory management, Opening/closing procedures, Table management, Upselling techniques.
- Soft Skills: Excellent communication, Teamwork, Customer service, Problem-solving, Time management, Multitasking, Conflict resolution, Ability to work under pressure, Strong work ethic.
Experience
Lead Server/Bartender, The Copper Kettle (2018-Present)
- Consistently exceeded sales targets by an average of 10% through effective upselling and suggestive selling techniques.
- Trained and mentored new staff members, improving team efficiency and customer satisfaction.
- Maintained a clean and organized bar area, adhering to all health and safety regulations.
- Resolved customer complaints effectively, maintaining a positive guest experience.
Bartender, The Oak & Vine (2016-2018)
- Managed bar inventory, minimizing waste and ensuring sufficient stock levels.
- Prepared and served a wide range of cocktails, beers, and wines.
- Provided friendly and efficient service to a diverse clientele.
Education
High School Diploma, Anytown High School
Resume Example 2: Entry-Level Server/Bartender
Jane Smith (987) 654-3210 | jane.smith@email.com
Objective
Enthusiastic and detail-oriented individual seeking an entry-level server/bartender position. Eager to learn and contribute to a positive and thriving team environment. Possesses strong customer service skills and a passion for the hospitality industry.
Skills
- Hard Skills: POS system training (willing to learn), Basic cocktail knowledge, Food handling and safety (currently obtaining certification), Cash handling experience (retail).
- Soft Skills: Excellent communication, Teamwork, Customer service, Time management, Multitasking, Positive attitude, Quick learner.
Experience
Retail Associate, ABC Store (2020-Present)
- Provided excellent customer service, assisting customers with purchases and resolving inquiries.
- Processed transactions accurately and efficiently, handling cash and credit card payments.
- Maintained a clean and organized workspace.
Education
High School Diploma, Anytown High School Food Handler's Permit (in progress)
Remember to tailor your resume to each specific job application, highlighting the skills and experience most relevant to the position. Good luck!