A call from a process server dispatch can be unsettling. Understanding what it means and how to respond is crucial. This guide breaks down the process, offering clear steps to take and addressing common concerns.
Understanding Process Server Dispatch Calls
A process server dispatch isn't a scam; it's a legitimate part of the legal system. Process servers are independent contractors who deliver legal documents, such as summonses, complaints, and subpoenas. A dispatch call means the process server agency is coordinating the delivery of legal paperwork to you. They're contacting you to arrange a convenient time and place for service.
Why are they calling?
They're contacting you to:
- Schedule service: They need to arrange a time and place to officially hand you legal documents.
- Confirm your address/information: They verify your identity and location to ensure accurate service.
- Inform you of pending legal action: While not always their role to explain the details, the call indicates you're involved in a legal matter.
What to Do When a Process Server Dispatch Calls
1. Remain Calm and Polite: Even if you're stressed or confused, maintaining a calm and respectful demeanor is essential. Being rude or uncooperative could escalate the situation.
2. Verify Their Identity: Before divulging any personal information, politely ask for their name, the process server agency they represent, and their contact information. You can then independently verify their legitimacy by contacting the agency. Do not provide any personal details without this verification step.
3. Ask About the Nature of the Documents: Inquire about the type of legal documents they're serving. While they may not disclose the full details, they might mention the general nature of the case (e.g., "civil matter," "small claims"). This gives you some context.
4. Schedule a Convenient Time and Place: Work with the dispatch to find a time and place for service that suits both parties. They typically offer flexibility and understand the need for convenience. Remember, avoiding service is not an option. Ignoring the call will only delay the inevitable and potentially lead to further complications.
5. Keep Records: Note down the dispatcher's name, agency name, contact information, date and time of the call, and any information about the documents being served. This documentation will prove invaluable should any questions arise later.
What Happens After the Call?
After scheduling service, you will receive the legal documents from the process server. Reading these documents carefully is crucial. They outline the legal actions against you and the steps you need to take. Consider consulting with an attorney immediately to discuss your options and rights.
Addressing Concerns
Is this a scam? While scams exist, legitimate process server agencies adhere to strict protocols. The verification steps mentioned above will help you distinguish between a genuine call and a potential scam.
What if I can't be reached? Process servers are persistent. If they can't reach you by phone, they may try alternative methods, like visiting your address or contacting your known associates. Again, avoiding service is not a viable solution.
What are the consequences of ignoring the call? Ignoring the call will not make the legal issue disappear. It can lead to default judgments, further legal complications, and potential penalties.
A process server dispatch calling you signifies you're involved in a legal matter. By following the steps outlined above, you can navigate this situation efficiently and understand your rights. Remember, seeking professional legal advice is recommended immediately after receiving the legal documents.
