Round Trip Time (RTT) is a valuable accessibility feature on Android, enabling real-time text chat over a phone call. However, if you find it interfering with your calls or simply don't need it, disabling it is straightforward. This guide provides detailed steps, troubleshooting tips, and clarifies common misconceptions surrounding RTT on Android.
Understanding RTT on Android
Before diving into disabling RTT, let's briefly understand its function. RTT allows you to send and receive text messages simultaneously during a phone call. This is particularly useful for individuals with hearing or speech impairments. The text messages appear in real-time, mimicking a live conversation. However, it requires a compatible carrier and device.
How to Disable RTT on Android: Step-by-Step Instructions
The method for disabling RTT varies slightly depending on your Android version and phone manufacturer. However, the general process remains consistent across most devices.
Method 1: Through Phone App Settings
This is the most common method.
- Open the Phone app: Locate and open your default phone application.
- Access Settings: Look for a settings icon (usually a gear or three vertical dots). The location varies depending on your phone's UI. It might be in the top right corner, within a menu accessed by tapping three vertical dots, or within a side drawer.
- Find Accessibility Settings: Within the phone app's settings, search for an option related to accessibility, call settings, or advanced settings. The exact wording varies by manufacturer and Android version.
- Locate RTT Settings: Look for options related to RTT, Real-Time Text, or similar terminology.
- Disable RTT: Toggle the RTT switch to the "off" position.
Method 2: Through System-Wide Accessibility Settings
Some manufacturers integrate RTT settings into the broader system-wide accessibility options.
- Open System Settings: Access your phone's main settings menu (usually through a gear icon in the notification shade or app drawer).
- Navigate to Accessibility: Find and open the Accessibility settings.
- Search for RTT: Look for an option related to RTT or real-time text within the accessibility options.
- Disable RTT: Toggle the switch to disable the RTT functionality.
Method 3: Checking Carrier Settings
In some rare instances, RTT might be enabled by your mobile carrier. While unlikely to require disabling at this level, contacting your provider to confirm their RTT settings is beneficial, particularly if you've tried the above methods without success.
Troubleshooting RTT Disabling Issues
If you've followed the steps above and are still encountering issues with RTT, consider the following:
- Restart your phone: A simple restart often resolves minor software glitches.
- Check for updates: Ensure your phone's operating system and phone app are updated to the latest versions. Software updates frequently include bug fixes and performance improvements.
- Contact your carrier: If you suspect a carrier-side issue, contact your mobile provider's customer support for assistance.
- Factory reset (last resort): As a last resort, consider performing a factory reset. Note: This will erase all data on your phone, so back up your data before proceeding.
When RTT Might Still Appear Active
Even after disabling RTT through the phone settings, you might still see RTT options in certain applications or call logs. This is typically because the app or log is simply reflecting the previously active setting, not the current status. The RTT functionality itself should be inactive if you've correctly disabled it in the phone's settings.
This comprehensive guide should help you successfully disable RTT on your Android device. Remember to check your specific phone model and Android version for slight variations in the menu navigation. If you continue to have difficulties, contacting your phone's manufacturer or your mobile carrier is recommended.
