Are you ready to dive back into the strategic, cooperative chaos of Helldivers 2, only to be met with the dreaded "server request failed" message? This frustrating error can cut short your alien-blasting adventures, leaving you stranded on the home screen. But don't despair! This guide will walk you through troubleshooting steps to get you back into the fight against the extra-terrestrial hordes.
Understanding the "Server Request Failed" Error
The "server request failed" error in Helldivers 2 typically indicates a problem connecting your game client to the game's servers. This isn't necessarily a problem on your end; server-side issues, network problems, or even temporary outages can all trigger this message. Understanding the potential causes is the first step to finding a solution.
Common Causes of Server Request Failures:
- Server-Side Issues: The most common culprit is problems with the Helldivers 2 servers themselves. This could range from planned maintenance to unexpected outages or high traffic loads.
- Network Connectivity Problems: Your internet connection may be the bottleneck. Issues like weak Wi-Fi signals, network congestion, or problems with your router can all prevent you from connecting to the game's servers.
- Firewall or Antivirus Interference: Your firewall or antivirus software might be blocking the game's connection attempts.
- Outdated Game Client: An outdated game client might not be compatible with the current server version, leading to connection failures.
- DNS Problems: Incorrect or outdated DNS settings can also hinder your connection.
Troubleshooting Steps: Getting Back in the Fight
Let's tackle these potential issues one by one with these troubleshooting steps:
1. Check the Helldivers 2 Server Status:
Before doing anything else, check the official Helldivers 2 social media channels (Twitter, Facebook, etc.) or the game's official website for announcements regarding server maintenance or outages. If the servers are down, there's nothing you can do except wait for them to come back online.
2. Verify Your Internet Connection:
- Test your internet connection: Use a speed test website (like Ookla's Speedtest.net) to ensure your internet connection is stable and functioning properly.
- Restart your router and modem: A simple reboot often resolves temporary network glitches. Unplug both devices, wait 30 seconds, and plug them back in.
- Check for network congestion: Are other devices in your household using significant bandwidth? Streaming videos or large downloads can impact your ability to connect to online games.
3. Adjust Firewall and Antivirus Settings:
- Temporarily disable your firewall: See if this resolves the issue. If it does, you'll need to configure your firewall to allow Helldivers 2 through. (Remember to re-enable your firewall afterward!)
- Add Helldivers 2 to your antivirus exceptions: Your antivirus software might be mistakenly flagging the game as a threat. Add the game's executable file to your antivirus's exceptions list.
4. Update Your Game Client:
Ensure you have the latest version of Helldivers 2 installed. Check for updates through your game launcher (Steam, PlayStation Network, etc.).
5. Check and Modify Your DNS Settings:
Try changing your DNS server settings to a public DNS like Google Public DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1). This can sometimes resolve DNS-related connection problems. Consult your router's or operating system's documentation for instructions on how to change DNS settings.
6. Contact Support:
If you've tried all these steps and are still encountering the "server request failed" error, contact the Helldivers 2 support team. They might be able to provide further assistance or identify any ongoing server-side problems.
By systematically working through these troubleshooting steps, you should be able to resolve the "server request failed" error and get back to enjoying the explosive action of Helldivers 2. Remember patience is key, especially when server-side issues are at play. Good luck, Commander!
