Landing a server position at First Watch isn't just about flipping pancakes (though that's a definite perk!). It's about joining a team known for its exceptional hospitality and commitment to creating a memorable dining experience. This job description outlines the key responsibilities, qualifications, and benefits you can expect as a First Watch server.
A Day in the Life of a First Watch Server
As a First Watch server, you'll be the face of our brand, interacting with guests from the moment they walk in until they leave with full bellies and happy hearts. Your typical day will involve:
- Providing exceptional customer service: This is the cornerstone of the First Watch experience. You'll greet guests warmly, answer questions about our menu (including dietary restrictions and allergies), take orders accurately, and ensure timely food delivery.
- Managing tables efficiently: You'll need to be organized and able to handle multiple tables simultaneously, ensuring a smooth and pleasant dining experience for everyone. This includes setting tables, clearing dishes, and maintaining a clean and organized work area.
- Processing payments accurately: You'll be responsible for handling payments, including credit cards, debit cards, and cash, ensuring accurate transactions and balancing your till at the end of your shift.
- Maintaining a clean and organized workspace: A clean and welcoming environment is crucial to the First Watch experience. You'll help maintain this by keeping your station tidy, restocking supplies, and adhering to all hygiene and safety standards.
- Working as part of a team: First Watch is all about teamwork. You'll collaborate with other servers, bussers, cooks, and management to ensure seamless operations and a positive work environment.
Key Qualifications for Success
While prior serving experience is a plus, your enthusiasm and dedication to providing exceptional customer service are paramount. We're looking for individuals who:
- Possess excellent communication skills: You'll be interacting with guests constantly, so clear and friendly communication is a must.
- Are organized and efficient: Multitasking and managing multiple tables effectively is key to success in this role.
- Are friendly and outgoing: A positive attitude and a genuine passion for hospitality are essential.
- Are able to work well under pressure: During peak hours, things can get busy, so the ability to remain calm and efficient is important.
- Are team players: Collaboration and teamwork are integral to our success.
- Maintain a professional appearance: Adherence to First Watch’s dress code and grooming standards is expected.
- Possess basic math skills: Accuracy in handling cash and calculating bills is crucial.
Benefits of Working at First Watch
Beyond the rewarding work environment and opportunities for growth, First Watch offers competitive benefits packages that may include:
- Competitive wages: We offer hourly rates that are competitive within the industry.
- Flexible scheduling: We understand the need for work-life balance and strive to offer flexible scheduling options.
- Opportunities for advancement: First Watch offers opportunities for career growth within the company.
- Employee discounts: Enjoy discounts on meals during your shifts and potentially other benefits.
- Health benefits: (availability may vary depending on location and employment status)
Ready to Join the First Watch Family?
If you're a passionate individual who thrives in a fast-paced, customer-focused environment, a First Watch server position might be the perfect fit. Apply today and discover a rewarding career where you can make a real difference! We look forward to hearing from you.
(Note: This job description is a general template and specific benefits and requirements may vary by location. Please refer to the specific job posting for details.)
